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Account & Data Deletion

LAST UPDATED · JULY 4, 2026
Two ways to delete your accountDelete in-app (self-serve)Delete by emailWhat is deletedWhat is retained, and whyTimeline

1. Two ways to delete your account

You can delete your Lyf OS account and associated data either from inside the app or by email — no support ticket required.

2. Delete in-app (self-serve)

Open Lyf OS → Settings → Account → scroll to the "Danger zone" → Delete Account → confirm by re-entering your password. Deletion begins immediately.

3. Delete by email

If you can't access the app, email [email protected] from your account's registered address with the subject "Delete my account". We verify identity and confirm within 5 business days, then begin deletion.

4. What is deleted

Once deletion is confirmed:
  • Your profile, login credentials, and timeline/task/goal content are deleted within 30 days.
  • Google Calendar sync is disconnected and any cached calendar data is removed.
  • Screen-time and analytics data tied to your account is deleted or fully anonymized.

5. What is retained, and why

A limited set of records is kept only where legally required:
  • Billing and transaction records — retained for tax and accounting purposes (typically up to 7 years).
  • Fraud-prevention and security logs — retained for a limited period to protect the Service.

6. Timeline

Your account is deactivated immediately on request. Underlying data, including backups, is fully purged within 30 days.
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